Then, we were told that a $100 dollar deposit was required. I should have realized that this was a bad place when we were told that early check-in would cost an extra $25 and when I asked about our cost for the room, I was given a higher number than my reservation. We reserved a room, and had a printed reservation and confirmation number with the total costs displayed. Read MoreĪs I read other reviews, I see that I was not the only person who had money stolen by this organization. So I couldn’t stay there because of their policies. Expecting to cash in on another 105 bucks because of hair! Just is poor business. As I said had I been told this information before I made the reservation I would have never took it. If you’re going to advertise pet friendly then you should disclose all your policies before you take a reservation. ![]() I feel I was lied to by them and this important information was kept from me. Which would of been fine if they had disclosed all their policies, I would of never made a reservation with them. They are using the 24 hour cancellation policy. I was told from the motel there was no manager that could authorize my money back because they were on vacation. However I went back and forth between the phone reservation people and the person in the motel at the desk. ![]() It’s crazy to even expect there would be no hair with an animal. Never in my mind would I have thought they would keep my 105 deposit for dog hair! This to me is not pet friendly at all. (I don’t know any place you have animals where there wouldn’t be hair) the lady told me there was a deposit on the phone I was ok with that thinking no problem my dog doesn’t chew things up or use the bathroom inside so no biggie. She sleeps with me and is always with me. My dog is my emotional support dog and she is never in a cage. Said the people never tell people the truth and we always have to deal with it. Plus the woman at the desk Complained the whole time I was talking with the other woman. If there is any hair you will be charged. As I entered the motel there was a sign that said no pets on beds or furniture.
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